Local government (Highways Department)

Leicester City Council

In 2015 BSPOKE replaced the Highways Department ageing Microsoft Access system with Job Costing, a modern desktop application that runs road construction and maintenance across the city.

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Before Microsoft Access system (1997) Workarounds; patches; high maintenance
After Bespoke Job Costing suite Integrated; modern; reliable
2015 Job Costing replaced a
1997 Access system
Leicester City Council Local government (Highways Department)
The story

How the partnership played out

The situation

BSPOKE built Job Costing for Leicester City Council Highways Department, a desktop application that handles every part of road construction and maintenance in the city, tracking the income and expenses for each job and making sure work is allocated and scheduled effectively across Leicester.

The challenge

Before the new suite, the department relied on an old system built with Microsoft Access from 1997. It depended on third-party software, broke with each Access update, and needed constant workarounds and patches, making it cumbersome and costly to maintain.

What BSPOKE did

Launched in 2015, BSPOKE delivered a modern, integrated software suite with Job Costing at its centre. It uses a contemporary Windows tiled layout with a full user-permission system, and connects to a shared central database alongside the other applications BSPOKE built for the department.

The outcome

Replacing the legacy system resolved downtime, complex workarounds and high maintenance costs. Staff manage and track roadwork projects far more easily, manual tasks and errors are reduced, and reports can be generated on demand for better decision-making.

Inside the build

What the system does

  • Tracks work orders, labour hours, associated costs and income received
  • User-friendly Windows tiled layout with role-based permissions
  • Barcoding to quickly assign operatives to jobs
  • Produces timesheets, pay slips and detailed Job Cards
  • Shared central database integrated with the wider software suite
  • Financial and performance reports exportable to Excel and PDF

Technology and capabilities

Windows desktop application Central database Barcoding Reporting (Excel and PDF)

Highlighted capabilities link through to the relevant service.

A look at the system

Screens and outputs

Job Costing documents and job cards produced by the bespoke system
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