A confectionery-for-charity business outgrew its spreadsheets. BSPOKE replaced Excel with a desktop application for the office and Android and iOS apps for collectors and canvassers.
Sweet Causes supports charitable causes by placing confectionery and snack boxes in local businesses, with a percentage of each sale donated to a partnered charity. A team of collectors visits businesses to restock boxes and collect proceeds.
Running the operation on Excel spreadsheets became overwhelming as the company grew: inefficient manual route planning, data duplication and errors, slow reporting, and difficult task monitoring and re-routing.
BSPOKE delivered a desktop application for office staff with integrated maps for route planning, one-click migration of their existing data, advanced filtering, real-time notifications and a central database, plus Android and iOS apps so collectors and canvassers can navigate routes, record visits and cash, track time and mileage, and add new customers in the field.
Streamlined workflows, fewer errors and faster reporting. Real-time data now flows between office staff, collectors and canvassers, freeing the team to focus on growth, customer relations and raising more for charity.
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Apps for mobiles and tablets that work even without an internet connection, designed for field teams, customers and specialist operations.
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