BSPOKE Software | Digital Transformation Partners

Why Your Business Needs a Custom Website Portal

Why Website Portals are Replacing Desktop Applications

One of the most powerful innovations in custom software is the website portal. Not only does it consolidate information from diverse sources into a unified, user-friendly interface, it also facilitates personalised access, rendering it an indispensable asset for any organisation. However, one of its greatest strength lies in its accessibility, as it can be reached from anywhere and from any device with internet connectivity.

With over a decade of expertise in crafting tailored software solutions, our custom software company has observed a growing preference among clients for website portals over conventional desktop applications. Today, many clients require access for customers, technicians, subcontractors, and staff, making a website portal the ideal solution. When featuring a robust permissions system, it ensures data integrity while granting each user access only to the information they are authorised to view or modify.

So, what is a Website Portal?

A website portal is an online platform connected to a database that delivers relevant information based on user requests. Unlike traditional websites, which are designed for public access, website portal require users to login, therefore they can provide customised experiences tailored to user roles. This personalisation ensures that each user receives specific information and services, enhancing efficiency and satisfaction. Custom website portals can be used by a wide range of industries and can include: ERP, CRM and MRP elements.

Common Examples of a Website Portals:

  • Government Portals: Provide citizens with access to public services and information at both local and national government levels.
  • Student Portals: Most schools, colleges, and universities now offer portals for staff and pupils to access information, learning materials, and news.
  • Patient Portals: Centralised patient portals generally offer appointment scheduling, repeat prescription ordering, and communication with healthcare providers.
  • Shopping Portals: Most retail companies now offer web portals where goods can be browsed, ordered, and purchased. Shipping or collection information is also available, along with news, offers, and general company information.
  • Workplace Portals: Serve as centralised platforms which can integrate various workplace applications. Providing an accessible hub that combines functions such as manufacturing process tracking, scheduling, inventory management, accounting, and internal communication. They often extend limited access to external stakeholders such as customers and subcontractors who need relevant information.

What BSPOKE Software can Offer

As a custom software developer and digital transformation agency, BSPOKE Software primarily specialises in providing software tailored to our clients needs. Among our services, “Workplace Portals” are the most requested by our business-to-business clients. Our clients utilise these website portals in various ways depending on their industry and specific needs. Several common reasons for opting for a website portal over a desktop application include:

  • Field staff members require real-time access to information and the ability to input and update data while on the go. While achieving this is feasible with desktop applications and mobile apps, creating a single website portal, significantly reduces development costs.
  • Clients or customers need access to their information to track the progress of work or download relevant documentation, without the need to keep installing and updating software.

An example of a Website Portal

Our client, Workplace Risk Management (WRM), provides companies with health and safety management services. They ensure that their business clients feel confident in complying with workplace regulations and current health and safety legislation. WRM chose a custom website portal as it provided each client convenient access to view and modify their own information.

WRM’s clients required the ability to report accidents, monitor training, and download essential documents to demonstrate compliance to authorities. They also needed reminders and alerts for expired training or pending actions. A website portal proved ideal for WRM, eliminating the need for clients to install software and enabling access from any location at any time.

We at BSPOKE Software understand the evolving needs of businesses and strive to provide tailored solutions that enhance efficiency and accessibility. If you’re considering implementing a ‘Workplace Portal’ for your organisation or exploring custom software solutions to streamline your processes, we’d love to hear from you. Contact us today, to discuss your requirements and discover how we can help transform your operations with our expertise in bespoke software development.

The Advantages of Bespoke Website Portals

A bespoke software solution for your website portal offers several distinct advantages. We have already explored some of the reasons our clients are drawn to them, below are some additional benefits:

  • Accessibility: A custom website portal provides convenient access for all users, whether they’re working remotely, in the field, or in the office. It also extends access to other user categories, including customers, clients, and subcontractors.
  • Competitive Advantage: A custom website portal can offer unique features and functionalities that differentiate your business from competitors, enhancing your digital strategy.
  • Integration: Bespoke website portals can seamlessly integrate with your existing systems. They unify different applications and data sources to maintain a consistent digital experience.
  • Personalisation: Custom software ensures that the portal is tailored to the specific needs of your business and its users, providing a unique and relevant experience for each user.
  • Scalability: Custom solutions can grow with your business, adapting to new requirements and technologies with ease.
  • Security: Tailored software can implement robust security measures specific to your industry and business needs, ensuring sensitive information is protected.

Frequently Asked Questions

Question 1: How does a custom website portal improve productivity?

A bespoke website portal enhances productivity by consolidating various applications and data repositories into a unified, intuitive interface. This minimises the need for employees to toggle between multiple systems. It provides them with convenient access to all essential information and tools within a single platform. Field users can input data directly, eliminating the need for paper forms that require manual transcription upon return to the office. Moreover, personalised access guarantees that users receive pertinent information and resources, thereby optimising workflows and boosting overall efficiency.

Question 2: What are the security benefits of a custom website portal?

Custom website portals offer enhanced security because they can implement measures tailored to your specific business needs and industry standards. This includes robust authentication processes, secure data storage, and encryption protocols to protect sensitive information. Furthermore, designing custom portals to comply with relevant regulations and standards ensures that your business meets all necessary legal and compliance requirements.

In Summary

A custom website portal is a powerful tool for companies looking to enhance productivity and efficiency. Many companies are now opting for custom website portals to run their business software, instead of choosing desktop applications. If you’re ready to take your business to the next level, consider investing in a custom website portal today.

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